![]() ![]() ![]() Swimlane quickly became the solution of choice. With a client base that spans different verticals, from real estate, property management, investment firms, banks, logistics companies, and even vehicle distributors, Cheah needed a security automation solution that could augment and help adequately address the capacity constraints they might face down the road.įor Cheah, the selection criteria were crystal clear: Find a solution that would be easy to manage, easy to support, and easy to operate from a partner that could provide the technical support they needed. ![]() Watch the video featuring Wai Kit Cheah from Lumen: Servicing a Diverse Client Base with Scale “It’s about delivering clients with a variety of managed security services, managed detection response services, and professional security services,” according to Wai Kit Cheah, who is director of the security practice for Lumen Technologies, maintaining and operating two security operations centers (SOCs) in Asia Pacific out of eight global SOCs. In a word: Wow!įor a rapidly-growing business like Lumen, expanding organically in terms of capacity and manpower while maintaining the integrity of security operations prompted the organization and its security practice director to deploy Security Orchestration, Automation and Response (SOAR) in order to adapt to business growth across the SecOps infrastructure. Lumen integrates network assets, cloud connectivity, voice and collaboration tools, and importantly, security solutions into one platform that enables businesses to leverage their data and adopt next-generation technologies. How Swimlane helped Lumen scale and overachieve KPIsĪs a multinational technology powerhouse, Lumen Technologies is one of the most recognized brands that is enabling companies to capitalize on emerging applications and the power of the 4th Industrial Revolution (4IR). ![]()
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